Política de envío
Shipping Policy
Last updated: October 19, 2026
Thank you for shopping at ReindeerGlow. This policy explains how we ship your order, how long delivery may take, and what to expect after placing your order.
Order Processing and Shipping Times
- Order Processing: 0–4 business days.
- Shipping Time: 5–20 business days after order processing is completed.
Please note that shipping times are estimates and may vary depending on the destination, carrier, weather conditions, and other factors beyond our control.
Order Confirmation and Tracking
You will receive an order confirmation email after placing your order. Once your order has shipped, we will send you a shipping confirmation email with tracking information, if available for your shipping method.
Please note that tracking information may take some time to update after it is provided.
Shipping Methods and Costs
Available shipping methods and any applicable shipping charges will be displayed at checkout. Shipping costs may vary depending on the destination, order details, and selected shipping method. Free standard shipping may be available on selected orders when indicated at checkout.
Shipping Destinations
We currently ship to Mexico.
International shipments, where available, may be subject to customs duties, import taxes, additional charges, and customs-related delays. Any applicable charges collected at checkout will be displayed before you complete your purchase.
Address Accuracy
Please verify that your shipping address is correct when placing your order. If you need to correct your address, contact us as soon as possible. We may be unable to make changes once your order has shipped.
Lost, Damaged, or Delayed Packages
If your order is lost, damaged, or delayed, please contact us. We will help you address the issue with the shipping carrier where applicable.
Order Changes and Cancellations
If you need to modify or cancel your order, contact us as soon as possible. We may be able to make changes before the order ships. Once the package is in transit, changes may no longer be possible.
Any refunds approved for canceled orders will be processed to the original payment method, where possible, in accordance with our applicable policies and consumer protection laws.
Questions?
Please contact our team at rozetumbado@gmail.com.