Términos del servicio

Terms of Service

Last updated: October 19, 2026

Overview

Welcome to ReindeerGlow! The terms “we,” “us,” and “our” refer to ReindeerGlow. ReindeerGlow operates this store and website, including all related information, content, features, tools, products, and services, to provide you, the customer, with a curated shopping experience (the “Services”).

Our store is powered by Shopify, which provides the technology that enables us to offer the Services.

These Terms of Service, together with any policies referenced herein, govern your access to and use of our Services and describe your rights and responsibilities when using our store.

Please read these Terms carefully, as they contain important information regarding your legal rights, warranties, and limitations of liability.

By accessing or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms or our Privacy Policy, you must not access or use our Services.

Nothing in these Terms limits any rights or remedies that cannot be waived under applicable consumer protection laws.

1. Access and Account

By agreeing to these Terms, you represent that you have reached the age of majority in your state, province, or country of residence, or that you are authorized to permit a minor under your care to use the Services where permitted by law.

To access or use certain features of our Services, including purchasing products, you may be required to provide information such as your email address, billing information, payment details, and shipping address.

You represent and warrant that all information you provide is accurate, current, complete, and that you are authorized to provide it.

You are responsible for maintaining the confidentiality of your account credentials and for activities conducted through your account. You may not sell, transfer, assign, or otherwise grant another person access to your account without authorization.

2. Our Products

We make reasonable efforts to display our products and their descriptions accurately. However, colors, dimensions, and appearance may vary depending on your device, display settings, lighting, or other factors.

We do not guarantee that the appearance of a product on your screen will exactly match the product you receive. This does not affect any legal rights you may have if a product is defective, misdescribed, or otherwise fails to comply with applicable law.

Product descriptions, availability, and specifications may be updated from time to time. We reserve the right to discontinue products or limit quantities offered, subject to applicable law.

3. Orders

When you place an order, you submit an offer to purchase the selected products and authorize the applicable payment provider to process the amount shown at checkout.

Your order is subject to acceptance and availability. An order confirmation acknowledging receipt does not necessarily constitute final acceptance of the order.

We reserve the right to reject, limit, or cancel an order for legitimate reasons, including suspected fraud, unauthorized transactions, inventory issues, or pricing errors, subject to applicable law.

If we cancel or materially modify an order after payment has been collected, we will notify you using the contact information provided and issue any refund required by law.

Please review your order carefully before submitting it. Cancellation requests may not be possible after processing or shipment has begun, but any cancellation rights provided by applicable law remain unaffected.

Purchases are subject to our Return and Refund Policy.

You represent that your purchases are intended for personal or household use and not for unauthorized commercial resale or export.

4. Prices and Billing

Product prices, discounts, and promotions may change from time to time. The price applicable to your order will be the price displayed at checkout when the order is placed, subject to any correction required by applicable law.

Unless expressly stated otherwise, additional charges such as shipping fees, applicable taxes, customs duties, and import charges may apply. Any charges that we are required to disclose before purchase will be presented in accordance with applicable law.

Promotional offers may be subject to additional terms. If promotional terms conflict with these Terms, the specific promotional terms will govern the promotion to the extent of the conflict.

You agree to provide accurate and complete billing, payment, and account information and to update that information when necessary.

By submitting payment information, you represent that you are authorized to use the selected payment method and authorize the applicable charges, including disclosed shipping fees, taxes, and other applicable costs.

5. Shipping and Delivery

Order processing times, estimated delivery times, shipping costs, and other delivery details are described in our Shipping Policy.

Delivery estimates are not guarantees unless expressly stated otherwise or required by applicable law.

Shipping and delivery may be affected by circumstances beyond our reasonable control, including carrier delays, customs processing, severe weather, natural disasters, labor disruptions, supply shortages, government actions, and transportation interruptions.

If a delay occurs, we will handle the order in accordance with our published policies and applicable law.

Nothing in this section excludes or limits any rights you may have concerning late delivery, non-delivery, lost shipments, or products damaged in transit.

6. Intellectual Property

All original content made available through our Services, including text, graphics, logos, product descriptions, photographs, videos, audio, and design elements, is owned by or licensed to ReindeerGlow or the relevant rights holders and is protected by applicable intellectual property laws.

These Terms grant you a limited, non-exclusive, non-transferable right to access and use the Services for personal, lawful, and non-commercial purposes.

You may not reproduce, distribute, modify, publish, display, create derivative works from, or commercially exploit content from our Services without prior written authorization from the relevant rights holder, except where permitted by law.

Nothing in these Terms transfers ownership of any intellectual property to you.

ReindeerGlow, its logos, and its original branding elements may be protected trademarks. Shopify and other third-party names, logos, and marks belong to their respective owners.

7. Optional Third-Party Tools

Our Services may provide access to tools, applications, or features operated by third parties.

We do not necessarily control or monitor these tools and provide access to them on an “as available” basis, subject to applicable law.

Your use of third-party tools may be subject to separate terms and privacy policies. You are responsible for reviewing those terms before using the relevant services.

New features, tools, and resources added to our Services will also be subject to these Terms unless otherwise stated.

8. Third-Party Links

Our Services may contain links to third-party websites, applications, or services that we do not own or control.

We are not responsible for the content, accuracy, security, privacy practices, or availability of third-party websites. Accessing those websites is at your own discretion and subject to their terms and policies.

Any purchases, disputes, or questions concerning third-party products or services should generally be directed to the relevant third-party provider.

The inclusion of a link does not imply endorsement unless expressly stated.

9. Relationship with Shopify

Our store is powered by Shopify, which provides the technology that enables us to offer our Services.

However, purchases made through our store are transactions between you and ReindeerGlow.

To the extent permitted by applicable law, Shopify is not responsible for the products sold by ReindeerGlow or for disputes arising directly from transactions between you and our store.

Nothing in these Terms excludes or limits any liability or rights that cannot legally be excluded or limited.

10. Privacy Policy

Our Privacy Policy explains how we collect, use, disclose, and process your personal information when you access or use our Services.

By using our Services, you acknowledge that you have had the opportunity to review our Privacy Policy.

Because our store is hosted by Shopify, Shopify may also collect and process information about your access to and use of our Services, including transaction-related information, as described in Shopify’s privacy documentation.

For more information, please review our Privacy Policy and Shopify’s privacy information:

https://privacy.shopify.com/en

11. Feedback and Reviews

If you submit reviews, suggestions, comments, ideas, or other content to us (“Feedback”), you grant ReindeerGlow a non-exclusive, worldwide, royalty-free license to use, reproduce, modify, publish, distribute, and display that Feedback for lawful business purposes, including improving and promoting our Services, subject to applicable law.

You represent that you have the necessary rights to submit the Feedback and that it does not violate another person’s rights or applicable law.

You must not submit content that is unlawful, misleading, defamatory, abusive, infringing, or contains malicious software.

We may remove or moderate Feedback that violates these Terms or applicable law. We are not obligated to keep Feedback confidential, compensate you for it, or respond to it, unless required by law or separately agreed.

Nothing in this section permits us to misrepresent customer reviews or use reviews in a deceptive manner.

12. Errors, Inaccuracies, and Omissions

Occasionally, information on our Services may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, delivery estimates, or availability.

We reserve the right to correct errors and update information where appropriate.

If a material error affects an order, we may contact you to explain the issue and offer an appropriate resolution, including cancellation and a refund where required by law.

Nothing in this section permits us to disregard consumer rights or other obligations imposed by applicable law.

13. Prohibited Uses

You may use our Services only for lawful purposes. You must not use our Services, directly or indirectly:

• To violate applicable laws or regulations.
• To infringe our intellectual property rights or the rights of others.
• To engage in fraud, deception, harassment, abuse, threats, or other harmful conduct.
• To submit false, misleading, or unauthorized information.
• To transmit spam, unsolicited promotional material, or malicious content.
• To impersonate another person or misrepresent your identity.
• To interfere with another person’s ability to use our Services.
• To introduce viruses, malicious code, or other harmful technology.
• To collect or misuse other users’ personal information without authorization.
• To attempt unauthorized access to our systems, accounts, or security features.
• To use automated scraping, bots, or other automated means to access or extract information from our Services in violation of applicable law or our technical restrictions.

We may restrict, suspend, or terminate access where we reasonably determine that these Terms have been violated, subject to applicable law.

14. Automated Agents

Automated agents are software systems that access or interact with websites autonomously or semi-autonomously on behalf of a person or organization.

Where permitted by law, automated agents accessing our Services must identify themselves accurately, comply with applicable technical restrictions, respect access controls, and refrain from impersonating human users or circumventing security measures.

We may restrict or block automated access to protect our Services, customers, and systems.

Nothing in this section overrides mandatory legal rights or permissions that apply to automated access.

15. Termination

We may suspend or terminate access to all or part of our Services where permitted by applicable law, including when necessary to address fraud, security risks, unlawful activity, or material violations of these Terms.

Termination does not affect obligations or rights that arose before termination, including outstanding payment obligations and applicable consumer rights.

Any provisions that by their nature should continue after termination will remain effective, including those concerning intellectual property, feedback, warranties, liability, indemnification, privacy, and dispute resolution, to the extent permitted by law.

16. Disclaimer of Warranties

We make reasonable efforts to provide reliable Services and accurate product information. However, except as expressly stated by us or required by applicable law, the Services are provided on an “as available” basis.

To the extent permitted by law, we disclaim implied warranties that may otherwise apply to the Services, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not guarantee that access to the Services will always be uninterrupted, secure, timely, or error-free.

Nothing in this section excludes any express product warranty or any consumer guarantee, statutory warranty, or other right that cannot lawfully be excluded or limited.

17. Limitation of Liability

To the maximum extent permitted by applicable law, ReindeerGlow and its service providers will not be liable for indirect, incidental, special, punitive, or consequential damages arising from the use of the Services.

This may include certain losses of profits, revenue, data, or business opportunities, where such exclusions are legally permitted.

Nothing in these Terms excludes or limits liability for matters that cannot legally be excluded or limited, including any applicable mandatory consumer protections.

Your statutory rights concerning defective products, incorrect orders, non-delivery, or other legally recognized claims remain unaffected.

18. Indemnification

To the extent permitted by applicable law, you agree to indemnify and hold harmless ReindeerGlow and its relevant service providers from third-party claims, losses, and reasonable expenses arising directly from your unlawful use of the Services, your material violation of these Terms, or your infringement of another person’s rights.

This obligation does not apply to the extent a claim results from our own unlawful conduct, negligence, or other circumstances for which applicable law does not permit indemnification.

We will provide notice of relevant claims where reasonably practicable and permit appropriate cooperation in the defense of such claims.

19. Severability

If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law or severed to the extent necessary.

The remaining provisions will continue in effect.

Nothing in this section limits any mandatory rights or protections available to you under applicable law.

20. Waiver and Entire Agreement

Our failure to exercise or enforce any right under these Terms does not constitute a waiver of that right.

These Terms, together with the policies referenced herein, constitute the agreement governing your use of the Services, subject to any separate agreement that expressly applies.

If any provision is ambiguous, it will be interpreted in accordance with applicable law rather than automatically against either party.

21. Assignment

You may not assign or transfer your rights or obligations under these Terms without our prior written consent, except where otherwise permitted by law.

We may assign or transfer our rights and obligations in connection with a business transfer, restructuring, or other legitimate business transaction, subject to applicable law and any required notices or consents.

22. Governing Law

These Terms are governed by the laws applicable to the operation of ReindeerGlow, without disregarding any mandatory consumer protection laws that apply in your place of residence.

Any dispute will be handled by a court or other competent authority with jurisdiction under applicable law.

Nothing in this section deprives you of any mandatory legal rights or access to a forum that cannot lawfully be waived.

23. Language

These Terms may be made available in more than one language.

Where legally permitted, the English version will govern in the event of a conflict between translations. However, mandatory language requirements and consumer rights under applicable law will prevail where required.

24. Headings

Headings are provided for convenience only and do not affect the interpretation of these Terms.

25. Electronic Communications

When you use our Services, place an order, or contact us electronically, you agree to receive communications electronically where permitted by law.

These communications may relate to your orders, account, purchases, returns, and these Terms.

You are responsible for keeping your contact information accurate and up to date. Any legally required notices or consents will be handled in accordance with applicable law.

26. Changes to These Terms

We may update these Terms from time to time to reflect changes in our business practices, Services, or legal requirements.

The updated version will be published on this page with a revised “Last updated” date. Where required by law, we will provide notice of material changes or obtain any necessary consent.

Your continued use of the Services after changes take effect will be governed by the updated Terms to the extent permitted by applicable law.

27. Contact Information

If you have any questions about these Terms of Service, please contact us:

Store: ReindeerGlow

Email: rozetumbado@gmail.com

For additional business contact information, please refer to our Contact Information page.